FAQ

What should I do if my order was shipped over 2 weeks ago and I have not yet received it?

First, please make sure you provided the right address during checkout. We send two emails to you: when we receive the order and when your package is shipped. Please check those emails to make sure the address was correct. If it was not correct, please contact us at hello@theletter22.com. If the address was correct, please check with your local post office to see if the package is waiting for you, otherwise, email us and we’ll help you out!

What is your return and exchange policy?

You can read more about that on our shipping & returns page.

What kind of shirts do you use?

We use Bella Canvas for most of our shirts. Our products are manufactured in sweatshop free environments because we believe all animals, humans and non-humans, should be treated fairly. The merchandise are crafted in a humane and sustainable way. The items are not always made in the USA but are not made in sweatshops!

size-unisex size-females

If there is a question we have not answered, please feel free to contact us (hello@theletter22.com).